Tech Support

SK Srivastava, is a leading provider of tech support services to consumers and small businesses across a wide range of computing and communications devices and software. Customer satisfaction is our priority. SK Srivastava delivers support services to millions of customers globally and its services are available on a 24/7 basis, 365 days a year.
To get our experts to support you online or through chat and e-mail, you just need to call our number 1-416-894-0503 that is open on all days of the year including X-mas holidays and weekends. Just to make our services more flexible and budget-friendly, we provide our customers multiple annual subscription plans to choose from. So choose any of them and rest assured that all your computer related problems will be taken care of. We in SK Srivastava maintain a very healthy and a friendly environment where all our experts work dedicately for the betterment of the customers. We believe in delivering quality work rather than quantity.
Our services are safe, secure and no need to leave from your work or home to get your computer issues resolved. We cover all solutions from virus removal to PC optimization; our certified technology experts have resolved numerous daily based issues with their core expertise and SK Srivastava resources.
Our remote support services will assure your computer issues are fixed securely and real time. Our remote support is completely secure as you can view the commands used by our technician for troubleshooting. SK Srivastava certified technician will effectively resolve issues related to installation or removal of programs, upgrade, PC optimization, computer performance and many more.
We believe in delivering expert solutions to businesses and home PC users at an affordable cost. Employees deployed at SK Srivastava are highly trained technology experts of the industry and are consistently focused towards bringing valuable solutions to our clients. Businesses across USA and Canada trust our services for their technology support which keeps them ahead from their competitors. We believe not only in troubleshooting or fixing your computer issues also educate you about the same for your future reference and prevention to avoid similar problems.

PC/Mobile

Install, configure, deploy, troubleshoot, maintain, and support following brand name PC, Mobile, Hardware, Operating Systems, Applications:

Desktop Computers:

  • ACER, ALIENWARE, ASUS, CYBERPOWERPC, DELL, FILLA, GATEWAY, HEWLETT PACKARD, IBM, IBUYPOWER, INTEL, LENOVO, ZOTAC

Laptops & Ultrabooks:

  • HEWLETT PACKARD, ACER, LENOVO, DELL, ASUS, MICROSOFT, GOOGLE, TOSHIBA, SONY, ALIENWARE, EUROCOM, Apple MacBook Air, Apple MacBook Pro

Tablets & iPads:

  • Apple iPads, Android Tablets, Windows Tablets

Apple MacBook, iMacs & Mac Pro:

  • Apple iMac, Apple Mac Mini, Apple Mac Pro, Apple MacBook, Apple MacBook Pro, Apple MacBook Air

Cell Phones:

  • Android, BlackBerry, iPhone, Windows

Applications:

  • ACCPAC, Simply Accounting, QuickBooks Pro, MS Office Suit Professional 2007/2010/2013 (Word/Excel/PowerPoint/Outlook/Access), Office 365

Operating Systems:

  • Microsoft Windows 2000-XP-7-8.1-10 Pro, MAC OS-X, Android, Linux

Deployment:

  • Wireless Access Point (Wi-Fi), Windows 7-8.1-10, Microsoft Office 365, Applications, Antivirus

Phone

Installation, Configuration, Troubleshooting, Maintenance, Support of following brand name VoIP Phone and Systems:

VoIP:

  • ShoreTel, Mitel, Avaya, Cisco, Nortel, Panasonic, NEC

POS

Installation, Configuration, Troubleshooting, Maintenance, Support of following brand name Point of Sales (POS) Systems for Retail Stores and Restaurants:

POS Vendors:

  • IBM, HP, Casio, MICROS, BCI, Logic Controls Omnibox, Vend, ShopKeep, ulutu, TouchBistro, NCR Silver, Lavu, Vivonet, eZee, BIM, CashFootprint, Boxy, MaitreD

POS Software:

  • NCR Corporation, CAM Commerce Solutions, GotMerchant.com, POS Prophet Systems, Epicor Software Corporation, AmberPOS, Microsoft Dynamics RMS, LightSpeed, POS easy, Retail Pro

Routers/Switches/Load Balancers

Installation, Configuration, Troubleshooting, Maintenance, Support of following brand name Routers, Switches, Load Balancers:

Routers:

  • HP 6600/6800, Juniper Network, Cisco, Brocade

Switches:

  • Brocade, Juniper Network, HP, Cisco Nexus

Load Balancers:

  • F5, Cisco, Barracuda, Citrix Netscaler

SAN/NAS

Installation, Configuration, Troubleshooting, Maintenance, Support of following brand name SAN/NAS:

Storage Area Network (SAN):

  • Hitachi, EMC, HP, IBM, NetApp, Dell

Network Area Storage (NAS):

  • QNAP, WESTERN DIGITAL, Seagate, EonNAS, FreeNAS

Security

Installation, Configuration, Troubleshooting, Maintenance, Support of following brand name Firewall, IDS/IPS Appliances, Antivirus, Security Assessment and Management:

Firewall:

  • Barracuda, Fortinet Fortiget, CheckPoint, Cisco ASA, F5, Juniper, Palo Alto, Sophos, SonicWall, Tipping Point, WatchGuard

IDS/IPS:

  • Fortinet Fortigate, Juniper, McAfee NS-9100/9200, Cisco FirePOWER 7000/8000, CheckPoint, IBM Proventia, Juniper, Stonesoft, HP TippingPoint, Nitro Security, Sourcefire, Radware

Antivirus:

  • Symantec, McAfee, Sophos, Avast, F-Secure, Panda, GFI Vipre, Trend Micro, Kaspersky

Cyber Security Tools:

  • Fire Eye, Arcsight, TAF, Splunk, Nessus, SCAM, nCircle, TenablePVS, OpenVAS, SQL MAP, Retian CS Community, Microsoft Baseline Security Analyzer, Nexpose Community Edition, Secure Cheq, Nikto, Samurai, Safe3, Websecurity, Rapid 7 VM

Vulnerability Assessment Tools:

  • Core Security Technologies Core Impact, Saintscanner and Saintexploit, NetVigilance Internal Scan – Cloud, SecPoint Penetrator, eEye Digital Security Retina CS, Secunia Corporate Software Inspector, GFI LANGuard, Rapid 7 Nexpose Enterprise Edition

Packet Capture and Sniffing (Penetration Testing) Tools:

  • PRTG, Wireshark, Solarwind, NMAP, Metasploit, AirCrack

Security Incident and Event Management (SEIM) Tools:

  • LogRhythm, HP Archsight, McAfee Nitro Security, Splunk Enteprise Security, McAfee Enterprise Security Manager

Servers

Installation, Configuration, Troubleshooting, Maintenance, Support of following brand name Operating Systems, Network Servers and Hardware:

Operating Systems and Servers:

  • Microsoft Windows 2000-2003-2008-2012 Server, Microsoft Exchange 2000-2003-2007-2010-2013-2016 Server, Microsoft SQL 2000-2005-2008-2012-2014 Server, Microsoft SharePoint 2010/2013, BlackBerry Enterprise Server 10-12, Sun Solaris, Unix, Ubuntu/Red Hat Enterprise Linux, MAC-OS Server, VMWare VSphere Server, Windows Hyper-V Server, Citrix XenServer, Microsoft Azure

Rackmount, Blade, Stand Alone Servers:

  • IBM, HP, Dell, Cisco UCS

Wi-Fi

Installation, Configuration, Troubleshooting, Maintenance, Support of following brand name Routers, Wireless Access Point (Wi-Fi):

Wireless Routers, Access Point, Wi-Fi:

  • ALPHA, ALURATEK, AMER NETWORKS, AMPED WIRELESS, APPLE, ASUS, BUFFALO, CABLES TO GO, CISCO, COBRA, D-LINK, DIAMOND, DYNEX, ENGENIUS, GEEK SQUAD, HAMA, HEWLETT PACKARD,  INSIGNIA, IOGEAR, JCG, KIRLIN CABLES, LINKSYS, MAINPINE, MICROSOFT, MMNOX, NETGEAR, ROCKETFISH, SECURIFI, STARTECH, TELEMAX, TENDA, TP LINK, TRENDNET, VANTEC, WD

We provide remote and onsite support to Home, Office, Business Clients. For more info and free consulting, please call us at 416-894-0503.